The brand on an app is not enough to identify the protection of your money. Begin with the legal entity and the account agreement.
Bank deposits
Eligible bank deposits may qualify for FSCS protection. Eligibility, exclusions and aggregation across brands sharing a banking licence matter. Check the provider’s current depositor information sheet rather than assuming protection from its brand name.
Safeguarding at a payment provider
For an EMI or authorised payment institution, safeguarding separates or otherwise protects relevant customer funds. It is not FSCS deposit cover. A provider failure can still lead to delay and deductions during administration.
FCA ↗Verify the firm before transferring
Match the company name, firm reference number and contact details against the official register. Check permission for the exact service. Start any complaint with the provider and check whether your business can use the Financial Ombudsman Service.
FCA Register ↗